Cancellation Policy

Right of withdrawal

1 If you are a consumer (Section 13 BGB), you have a statutory right of withdrawal.

2 Cancellation Policy

Right of withdrawal

As a consumer (Section 13 BGB) you have a statutory right of withdrawal.

Cancellation Policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal you must inform us (Riding Boutique, Königsöd 18, 94486 Osterhofen, e-mail: contact@ridingboutique.de) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient that you send the notice of exercising the right of withdrawal before the withdrawal period has expired.

You can also declare your withdrawal electronically via the "Withdraw from Contract" function, which you will find on our website at Withdraw from Contract and which is available to you throughout the entire withdrawal period. After you have submitted your declaration we will confirm receipt to you without delay by e-mail.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal from this contract. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their nature, properties and functioning.

3 If you make use of your right of withdrawal, you have to bear the costs of return in accordance with Section 357 (6) BGB.

4 The right of withdrawal does not exist, unless the parties have agreed otherwise, for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or that are clearly tailored to your personal needs (e.g. T-shirts with your photo and name). Riding Boutique also offers gift vouchers for purchase. However, for all our vouchers you have to specify the value of the voucher individually. There is therefore no right of withdrawal for gift vouchers.

5 Please avoid damage and soiling. If possible, please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary use protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging.

6 Please send the goods back to us as a parcel and keep the proof of postage. On request we will also gladly refund the postage in advance, unless you have to bear it yourself.

7 Before returning, please write an e-mail to contact@ridingboutique.de to announce the return. This way you enable us to assign the products as quickly as possible.

8 Please note that the arrangements mentioned in paragraphs 5 to 7 are not a prerequisite for the effective exercise of the right of withdrawal.

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)


To: Riding Boutique, owner Daniela Pettinger
Königsöd 18
94486 Osterhofen


E-mail: contact@ridingboutique.de:


I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

______________________________ 


Ordered on (*):_____________________/received on (*):____________________



Name of consumer(s): __________________


Address of consumer(s): __________________

__________________



__________________

Signature of consumer(s) (only if notified on paper)



__________________

Date


  
  _______________

(*) Delete as appropriate.